Privacy Policy

Last updated: March 1, 2025

Muxito ("we," "us," or "our") respects your privacy and is committed to protecting the personal data we collect about you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://muxito.com, and use our services.

We comply with applicable data protection laws including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and industry best practices.

1. Information We Collect

We collect the following types of personal data:

• Identifiers: Name, email address, IP address, account credentials
• Commercial Information: Purchase history, billing details, payment method (processed via third-party processor)
• Technical Data: Browser type, device information, referring/exit pages, timestamps
• Usage Data: Interaction logs, feature usage, preferences

2. How We Use Your Information

We use your data to:

• Provide and maintain our services
• Process payments and transactions
• Improve website functionality and user experience
• Comply with legal and regulatory obligations
• Communicate with you about updates or service changes
• Ensure security and availability of our services

3. Legal Bases for Processing (UK GDPR)

We process your personal data based on:

• Your consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate interests, such as improving and securing our services

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment processors for transaction handling
• Service providers who assist in operating our platform
• Law enforcement agencies when required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict processing of your data
• Data portability
• Object to processing
• Lodge a complaint with the Information Commissioner's Office (ICO)

7. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use third-party tracking cookies. Our analytics are cookie-free and privacy-friendly.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact

For privacy-related enquiries, contact us at [email protected].